Terms and Conditions - Palmers Green Skip Hire
Introduction
Welcome to Palmers Green Skip Hire. These Terms and Conditions govern your use of our skip hire services. By engaging with our services, you agree to comply with and be bound by the following terms.
Definitions
- Service Provider: Refers to Palmers Green Skip Hire.
- Customer: The individual or entity hiring the skip.
- Skip: The container provided for waste disposal.
Booking and Payment
Booking Process
To book a skip, you must provide accurate information regarding the type and size of the skip, delivery address, and desired rental period. Bookings can be made via our online platform or by phone.
Payment Terms
Payment must be made in full at the time of booking unless otherwise agreed upon. We accept various payment methods including credit cards, debit cards, and bank transfers. Any additional charges incurred during the rental period must be settled upon invoice receipt.
Delivery and Collection
Delivery Timeframes
We strive to deliver skips within the agreed timeframe. However, delivery dates are subject to availability and may vary due to unforeseen circumstances. Customers will be notified promptly of any delays.
Collection Process
Upon completion of the rental period, our team will arrange for the collection of the skip. It is the customer's responsibility to ensure the skip is accessible and not obstructed by any objects or vehicles.
Permitted Use
Allowed Materials
Customers may dispose of general household waste, garden waste, and construction debris in the skip. Items must be securely stored and separated as required.
Prohibited Items
The following items are strictly prohibited:
- Chemical substances and hazardous waste
- Flammable materials
- Electronics and batteries
- Medical waste
- Asbestos-containing materials
Liability
Palmers Green Skip Hire is not liable for any damage or loss resulting from the use of our skips, except where caused by our negligence. Customers are responsible for securing their property against potential damage during skip placement.
Cancellations and Refunds
Cancellation Terms
Customers may cancel their booking up to 24 hours before the scheduled delivery time without incurring any fees. Cancellations made less than 24 hours in advance may be subject to a cancellation fee equivalent to 50% of the hire cost.
Insurance
While we carry public liability insurance, we recommend that customers ensure their own insurance covers any potential damage or accidents related to skip placement and use.
Dispute Resolution
Any disputes arising from the use of our services will be addressed through our customer service team. If a resolution cannot be reached, the matter may be escalated to an independent mediator.
Changes to Terms and Conditions
Palmers Green Skip Hire reserves the right to amend these terms and conditions at any time. Customers will be notified of significant changes via email or our website.
Governing Law
These terms and conditions are governed by the laws of the jurisdiction in which Palmers Green Skip Hire operates. Any legal actions will be conducted within this jurisdiction.